Privacy Policy

This Privacy Policy describes how Ewa Hair (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ewahair.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. In addition to the specific uses set out below, we may use information we collect to:

• Communicate with you
• Provide or improve the Services
• Comply with legal obligations
• Enforce terms of service
• Protect the Services, our rights, and the rights of our users

What Personal Information We Collect

The types of personal information depend on how you interact with our Site. “Personal information” refers to data that identifies, relates to, or can be associated with you. This includes:

• Contact details: Name, address, phone number, email.
• Order info: Billing/shipping address, payment confirmation.
• Account info: Username, password, security questions.
• Support info: Data you provide when contacting us.

Information We Collect About Your Usage

We automatically collect “Usage Data” about your interaction with the Services using cookies, pixels, and similar technologies. This may include device info, browser info, IP address, and network data.

Information We Obtain from Third Parties

We may collect data from vendors and service providers, including payment processors, analytics tools, and marketing partners. Any third-party information collected will be treated under this Privacy Policy.

How We Use Your Personal Information

• Providing Products & Services: Processing orders, payments, shipping, account management.
• Marketing & Advertising: Sending promotions, tailoring ads (where legally allowed).
• Security & Fraud Prevention: Detecting and preventing fraud or malicious activity.
• Service Improvement: Providing support and improving user experience.

Cookies

We use cookies to enhance the Site’s performance, remember preferences, run analytics, and deliver tailored advertising. You may disable cookies in your browser, but this may affect site functionality.

How We Disclose Personal Information

We may disclose your personal information to vendors, marketing partners, affiliates, or in legal/business transactions. Categories disclosed may include:

• Identifiers (contact & account info)
• Commercial information (orders, shopping activity)
• Network activity (Usage Data)
• Geolocation data (via IP address)

User Generated Content

Reviews or content you submit may be public and accessible by anyone. We are not responsible for misuse of publicly shared data.

Third Party Websites and Links

Our Site may link to third-party platforms. We are not responsible for their privacy/security practices. Always review third-party policies before sharing data.

Children’s Data

The Services are not intended for children. We do not knowingly collect information from minors. If a child’s information is found, parents/guardians may contact us to request deletion.

Security and Retention of Your Information

We implement safeguards but cannot guarantee 100% security. Data retention depends on operational/legal needs.

Your Rights

Depending on your location, rights may include:

• Access / Know your data
• Request deletion
• Correct inaccurate data
• Request portability
• Restrict processing
• Withdraw consent
• Appeal denied requests
• Manage communication preferences

We may verify your identity before processing requests. Authorized agents may act on your behalf with proof.

Complaints

If you have complaints about data processing, contact us. You may escalate to your local data protection authority if unresolved.

Contact

For privacy concerns or rights requests, contact us:

📧 support@ewahair.in
📍 113, Sunshine Complex, Mota Varachha, Surat 395006, IN